Guarantee
On every single order, we guarantee:
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Best Price — 30-Day Price Match
You will get the best price. If you find a lower catalog price elsewhere and you have purchased from us within the last 30 days, we will gladly match that pricing.
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Dedicated Service Person
We assign one and only one service representative to your account. From your first call or e-mail to your order's arrival at your door, you will have the same knowledgeable person keeping you updated and standing by for your questions.
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The Correct Item
You will receive the correct item, exactly as ordered.
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The Correct Imprint
Your items will have the correct imprint — we send you a composite proof for approval before final production begins, at no additional fee.
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On-Time Delivery
Your order will ship to arrive on time. In rare instances we may ship the item after the intended ship date by a faster shipping method in order to meet the intended receipt date — the additional cost for this will be at our expense.
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6-12 Month Warranty
6 to 12 months depending on the product. We accept free replacement for unqualified products during the warranted period.
With our guarantee you will have peace of mind knowing that experienced professionals are carefully managing the details and logistics of your order, every step of the way.
Any questions? Please contact us — we reply within 24 hours. You can also read our FAQ for warranty and order details.